FollowMyHealth Patient Portal

Medical Records Request

Inspecting and obtaining copies of your health information
You may obtain a copy of your medical record created by and/or maintained by your Washington University Physicians provider. Use the Medical Records Release Form to request a copy of your Washington University medical records. You may also use this form if you would like us to send a copy to a third party. All requests are processed by our Health Information Release Services.

Please complete the form in its entirety and sign and date. Mail or fax the form to:

Health Information Release Services
4240 Duncan Avenue, Campus Box 1219
St. Louis, MO 63110
Fax: (844) 868-1435

For assistance with your medical records request
Please contact the Washington University Health Information Release Service at (314) 273-0453.

Fees
There is no charge for records sent directly to another physician.

Washington University partners with CIOX Health, the nation’s largest provider of release of medical inforamtion services, to process and fulfill your request for a copy of your medical record.  We may charge a reasonable fee for copying of requested health information. Click here to view the fees charged for this service.

Washington University Physicians will respond to your request for health information within 30 days of our receipt of your request. If, however, your health information is not readily accessible by Washington University Physicians or is maintained in an off-site storage location, we have an additional 30 days to respond to your request. If we require additional time, we will contact you to inform you of this time extension.

If you need hospital records from Barnes-Jewish Hospital or St. Louis Children’s Hospital, you will need to request them directly from the hospital.
Barnes-Jewish Hospital Medical Records
Health Information Management Department
314-454-5934 (Option 1)

St. Louis Children’s Hospital Medical Records
314-454-6060