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What Patients Should Expect

Because persistent pain is most likely a symptom of an underlying disease, patients must be thoroughly evaluated by their own physicians, who then refer them to The Pain Management Center.

We find most patients have been treated for pain previously by their primary care doctor, physical therapist or other type of pain center. In order not to duplicate procedures, copies of these medical studies, including all pain therapies and medications prescribed, should be forwarded to The Pain Management Center before the initial appointment.

Prior to initial visit, patients will be sent information about the Pain Center and several forms to be completed before the first visit. Patients will be asked to complete a questionnaire describing details of their pain. It is important for the doctor to understand the nature of the pain in the patient's own words. This form also includes a health history and medication profile. You will also be asked to complete a patient registration form, included in the same packet, or over the phone when you schedule your appointment.

Both Washington University School of Medicine and Barnes-Jewish Hospital accept most insurance. You are encouraged to call your plan for details of coverage. Please bring your insurance card along with you so the office may take a photocopy for their records. If you have a Health Maintenance Organization (HMO), your insurance requires a referral form from your primary doctor prior to the appointment. Without such for, the HMO may not cover the cost of therapy.

You will probably received two bills -- one for the services provided by the Washington University physician who treats you and one for the services of Barnes-Jewish Hospital, which includes charges for the facility and technical staff participating in your treatment. Both bills go directly to your insurance company. After your insurance company pays covered expenses, you will be billed for any remaining charges.

Due to the comprehensive nature of the initial interview, patients should expect their first visit to The Pain Management Center to last one to two hours. We encourage you to write down any questions and concerns that you may have so that they can be addressed during your visit.

For additional information or clarification of any procedure at the Washington University University / Barnes-Jewish Hospital Pain Management Centers, please call (314) 362-8820.

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Copyright 2014 Washington University School of Medicine
Copyright 2014 Washington University School of Medicine