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Washington University Follow My Health Patient Portal


Log In If you already have an account you may log in here.

What is a patient portal? Learn by watching:




What is the Washington University Follow My Health patient portal?


 
A patient portal is a web-based pathway that gives existing patients access to a secure, convenient and free way to manage their personal health care information at Washington University School of Medicine.

Most but not all of the offices of Washington University physicians participate in the program.

What can it do for you? 
  You can use any computer to:

-Communicate online with your physician's office
-View your Washington University Physicians health record
-View test results
-Request new appointments
-Request prescription renewals
-Make a credit card payment
-Update your personal information

Is it secure?
The first priority is patient privacy and the safety of patient information. For that reason, we request that you sign up in person at your physician's office. If you attend more than one Washington University center, you only have to sign up once.

All records are stored on and transmitted via HIPAA - secure servers.

How do I start?    1. Invitation email

After the staff verify your identification, they will send you an email invitation to the address you provided. If you do not get the email, check your junk or quarantine file. Your account will only become active after you receive an email invitation from your provider.

In the email is a link to the Follow My Health portal. Keep the email open until you are completely registered. This link ties and transmits your medical health record to the new portal account.

How do I register my username and password?
  2.  Register for the first time (after receiving an email invitation from your provider's office)

After you receive your email invitation from your provider's office, you have two ways to access your health information:

1) If you wish to establish a unique username and password for your patient portal account, click on Create an Account and select the Follow My Health icon in the green shield.

OR

2) If you wish to use an existing username and password from a Google, Facebook, Yahoo! or Windows Live account, click on Create an Account and select the icon of the account username and password you want to use.

Continue the registration process on the Follow My Health screen. You will be asked for an Invite Code which is the last four digits of your social security number. This security check is to protect the privacy of your health account.


  3.  Log In to the site: Once the registration is complete, you can easily go directly to your health record  using any computer or mobile device. We suggest you bookmark: https://wuphysicians.followmyhealth.com.

Remember, you must be registered first, or your medical records will not be available to you.

Can I get accounts for my children?
 
  You may open a proxy account for your child or children. Each patient must be seen in person at the Washington University physician's office to have his or her identity verified.  At that time, your or they will be given a form with a proxy registration code. Then, please use the links below 

To register a child

I take care of a dependent adult. Can I set up an account for him/her?

People who are legal guardians, have healthcare powers of attorney
or are responsible for the health decisions for a dependent adult, may enroll him/her  Each patient must be seen in person at the Washington University physician's office to have his or her identity verified.  At that time, you will be given a form with a proxy registration code. Then, please use the links below 

To register a dependent adult

If I have questions about the portal?
   If you are a new user and have difficulties setting up your account, we have some help for you. For problems accessing various parts of the service before or after you are logged in, contact the Washington University Patient Portal Support Team at wupp@wusm.wustl.edu  or call (314) 273-0985; toll free (855) 797-6266.


At any time, if you have compliments, comments or concerns about the medical care you receive from any of our providers  please use this patient or family member comment form to contact us. We want to provide the best service to you as possible.
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Copyright 2015 Washington University School of Medicine
Copyright 2015 Washington University School of Medicine